Customer Engagement
In today’s competitive landscape, staying connected with your customers is vital. Our customer engagement service focuses on fostering meaningful and ongoing interactions with your clients, keeping them informed, satisfied, and loyal to your brand. Whether it’s through follow-up calls, feedback collection, or personalised outreach, we create positive touchpoints that enhance the customer experience and reinforce their relationship with your business.
HOW WE CAN HELP YOU
The struggle is real, but fear not. There's a diamond in the rough – the power of direct phone calls. Discover why this classic approach trumps recall methods. Unleash the potential of personalised phone calls for patient recall success.
The Rolfe Group has used eye2eye for our phone recall service for over 2 years. Fatin, Nicole & team have helped us increase our recall success ratio in a friendly, no fuss way.
eye2eye have been flexible and understanding of our needs in these tricky CoVid times, adapting to an every changing business environment with us. We are very happy with our decision to bring eye2eye into our extended team.
Don Grainger - The Rolfe Group
I’m delighted to recommend eye2eye. As a new business owner, I was struggling to find the time to generate patient recall visits, and didn’t know where to start. eye2eye personally called my clients for recall visits and the results were nothing short of amazing. In just 3 days, they made 40 patient recall appointments for me! Fatin’s expertise made the whole process really simple. She was professional, approachable and always available when I needed information. Thank you Fatin, Ernest and your wonderful team for helping my business expand and so many of my clients continue to enjoy quality eye care.
Jack Yao
